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Delta Air Lines now offers in-flight Wi-Fi service on all Delta Shuttle flights between New York’s LaGuardia Airport, Boston Logan and Washington National and on all Delta Shuttle flights between LaGuardia and Chicago O’Hare.
Delta operates the world’s largest Wi-Fi-equipped fleet of aircraft and by this summer more than 800 Delta aircraft, including more than 250 two-class regional jets, will be equipped with in-flight Wi-Fi service. More than 550 mainline aircraft are already Wi-Fi-equipped.
Delta is the first carrier to deploy Wi-Fi across its entire mainline and two-class regional fleet. When Wi-Fi installations on regional jets are complete, more than 400,000 Delta customers on more than 3,000 daily flights will have in-flight connectivity on a fleet that already makes up nearly half of the world’s Wi-Fi-equipped aircraft.
“Wi-Fi offers travelers the flexibility and tools to stay connected at 30,000 feet, enabling them to send email or finish a presentation before they reach their destination,” said Gail Grimmett, Delta’s senior vice president - New York. “We are thrilled that Wi-Fi is now available to our Delta Shuttle customers as it’s a perfect complement to other Shuttle amenities including free morning coffee and newspapers.”
Delta was named last month as the “Top Tech-Friendly U.S. Airline” by PCWorld magazine for its airport recharging stations, in-flight Wi-Fi on more domestic flights than any other carrier and smartphone apps with innovative features such as baggage tracking and airport check-in. The magazine also highlighted Delta’s 24-hour customer service via Twitter from @DeltaAssist, as well as the ability to book tickets directly from Facebook.
Delta also offers Delta Connect, its in-flight Wi-Fi portal, for access to real-time travel information, free news content from The Wall Street Journal and People magazine, exclusive shopping deals and entertainment options.
Delta’s Wi-Fi investments are the latest in the airline’s previously announced plan to spend $2 billion improving its products, services and facilities. As part of that goal, Delta is participating in a $1.2 billion project to expand Terminal 4 at John F. Kennedy International Airport to create a modern overseas gateway.
When completed in spring 2013, the terminal will feature nine new gates, a state-of-the-art baggage screening system and one of the largest Delta Sky Clubs in the system. Delta also will spend more than $100 million to renovate Terminals C and D at LaGuardia after it takes over certain landing rights there from US Airways next month. Delta will add 100 new flights and 28 new destinations to become the leading carrier in New York by mid-July.
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